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The merchants on there are nice and from my experience, they usually respond back to you rather fast. Priority Mail is automatically insured for $50. We've sent you an email to confirm your subscription. Highly recommend this company! Pitney Bowes??? It is not only ethical but unconscionable. Unsubscribe at any time. As already said Etsy sellers are not Amazon. Therefore, the refund is not paid because MaljiArts asked PayPal to use PayPal's money to pay the US$500 refund and book it as a "negative amount" to MaljiArts' PayPal account. Did you scroll all this way to get facts about review? You've already signed up for some newsletters, but you haven't confirmed your address. I had to do my OWN investigation again and found out that my order was shipped by Pitney Bowes. She had many sellers on ebay, Amazon and etsy that were immune compromised and could not go to the post office every day due to covid. We’ll start sending you the news you need delivered straight to you. Since I am not allowed to write this directly on MaljiArts' store within Etsy system, I have to write this horrible experience in this review platform regarding Etsy. My third order was shipped on October 12, 2020, from California, and I have not received it yet. But since it is to cover up the scammer's cheating, I told the Etsy support staff that I won't take it. All was going well when suddenly my account was suspended with no communication, no reason and no way to contact Etsy or the buyer. Enjoy reading our tips and recommendations. Etsy review stickers , custom labels, Etsy stickers, Etsy labels, Etsy review labels, personalized stickers, review us on Etsy labels,review Labelin. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Now, we paid this Etsy seller US$500 and worked extremely hard for two months to teach MalljiArts for him to steal George's original design work. FAQ. They have something for everyone. And I’m waiting on my fifth order. Many other shops sell herbal tinctures and have a plethora of claims of how their tinctures can treat or heal certain illnesses, and are also made with alcohol. Looks like you already have an account! Leave this blank if you'd like to publish your review anonymously. I've ordered several face masks from Powerisus, through their site and also on Etsy. They deactivated several of my listings for violating policy while allowing many other shop owners to advertise the same products and "violate" their policies without reproach. They continue to allow other shops to sell all sorts of things violating their so-called policies. Additional insurance can be purchased to cover full purchase price, I believe up to $500. I also had keywords as tags (not an ingredient) on a leaf rattle I make, to help with search results, and they told me I could not use certain keywords even though there was nothing inherently wrong with those words and the word is not an ingredient, while there are other shops that sell the products with the keyword that they did not want, and all the ingredients (keyword) to make a psychedelic medicine. Money is not everything. Get buying tips about Online Shopping Websites delivered to your inbox. Please be careful when you buy from them and trust your gut. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I just love the array of products that you can choose from on Etsy! Etsy used to care about the artist—or so they claimed— they only care about money. Etsy needs to work on customer service. As far as Etsy not responding they’re based In New York City or surrounding areas where covid has been the worst. Etsy sellers promote their items through our paid advertising platform. Well you're in luck, because here they come. And if possible, research your seller. This company is not yet accredited. There was a problem subscribing you to this newsletter. In fact, the entire carving of the item should have been completed in about a week). George immediately used the new PayPal account that given by MaljiArts to send the refund request again, MaljiArts still does not pay the money. The few extra $$ protects you and the seller & worth it to cover losses or damage incurred through shipping. Others unfortunately don't. All Rights Reserved. I am an honest seller with a premium hand made product. Find out more in our Cookies & Similar Technologies Policy. Take a peek and you will surely find something for yourself or someone special. They did respond promptly to the case but there was no support and their reply was they do not intervene if the item is broken during shipment, which it was. So for my family, my friends, and myself, Etsy is our favorite shopping site! It's too many to count how many shops sell tinctures like this. As a buyer you do need to beware, Etsy Sellers aren't Amazon. MaljiArts has said to everyone that: now it is PayPal's responsibility to pay the US$500 to George, that it has nothing to do with MaljiArts' anymore. Its location on this page may change next time you visit. (4) The Etsy support staff also advise me to "keeping a strong line of communication with the seller in regards to his order" after reading my message conversations with MaljiArts. Etsy didn’t list Pitney Bowes as a carrier and my seller had no idea what I was talking about. Strengthen your review by uploading photos & videos. and I also got my mother, my aunt, and some other family and friends on to Etsy. I have a shop on Etsy. Unsubscribe easily. Send me exclusive offers, unique gift ideas, and personalized tips for shopping and selling on Etsy. We need your email address to verify that your review is genuine. Had a couple bad experiences shipping outside the US where buyers said purchases weren’t received and couldn't be tracked after leaving the US; I promptly refunded without question. But on an encouraging note, most sellers are honest and will do the right thing and you wouldn't have to escalate the case. I called my local post office, and she said USPS never received the shipping label and that the tracking number I received is NOT a USPS tracking number, but Etsy said it was shipped by USPS. They have affected my income and my relationship with my customers with this unilateral and discriminatory practice. We value your privacy. Some sellers pacifically state purchases received damaged or non deliveries aren’t refundable. On Etsy, it says that the order was shipped by USPS, but the tracking number isn’t even correct on the USPS tracking website. It is far beyond our imagination that this can happen on Etsy's selling platform with Etsy's support. The most popular color? Over the years it has deteriorated into nothing more than a glorified flea market. Set where you live, what language you speak, and the currency you use. Until On 30th September, MaljiArts suddenly stopped replying to my messages. If you call them, you might not get a callback. People buy stuff on Amazon, mark it up throw, their name on it and sell it as “handmade”. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). * One or more of these files was not uploaded due to an invalid file type. Now, we paid this Etsy seller MaljiArts US$500 and worked extremely hard for two months to teach MalljiArts for them to steal our original design work. We only realised at this point in time that MaljiArts is not only a scammer but also a thief, he stole George's design and even used my explanation as its Etsy listing description. The masks are inexpensive, but are similar to expensive masks. Furthermore, (7) In the meantime, MaljiArts made a listing to sell the near completed order of George's design.   United States   |   English (US)   |   $ (USD), remembering account, browser, and regional preferences, remembering privacy and security settings, personalized search, content, and recommendations, helping sellers understand their audience, showing relevant, targeted ads on and off Etsy.